BP#4 “When Following the Rules Fail”

The previous employers who were fired from Wells Fargo have created two different lawsuits for the loss of their jobs. Overall, their reason for suing the company is because they felt they were forced to participate in fraudulent acts to secure their jobs. Managers encouraged their employees to create fake accounts and charge customers higher rates to meet financial goals. If anybody did not want to follow rules, they were fired immediately. Recently, those who did follow the rules have also been fired as a result of the law suit filed against Wells Fargo for the fraud, where the company was found guilty.

In class we discussed how following the rules is very essential for good moral conduct. Meaning, in my opinion not wavering from what you should do to be commendable. I can sympathize with the employees and also support their law suit against the company because the company was in the wrong. However, I also understand that all the employees had the option to not submit to the orders that were given. This an example of blind and strict obedience because the employees participated in fraud obviously without considering the consequences. The employees consider loosing their jobs had they not met financial goals illegally, but never thought about how they could get caught and punished if they submitted to participating in fraudulent activity. This is also an example of negligent obedience which means doing less than what could be done. The employees should have been more concerned with their customers and their own life aside from a paycheck. Employees failed to do right when they went along with not caring for customers enough to stand up for what was right. That would have been due care had they refused to take money from customers. Not only should they have refused to participate in the fraud, they also should have reported it. The obedience the employees exercised were bad types of rule following and left them with negative consequences.

Sometimes what we believe in morally can conflict with what we have to do in life. Even with that conflict of interest between what we believe and what we think we should do in certain situations, we are still responsible to consider what is right and the best thing to do. For customers and themselves, employees made the wrong choice in following the rules and are reaping benefits of their decisions. This is why blind, strict, and negligent obedience is bad because neither of them allow people to act conscientiously and fully understand what the result of following a particular rule or order will reap in the end. The employees who lost their jobs hopefully from now on, will try to make better choices on what rules to follow and which ones not to follow.

Source: http://www.nytimes.com/2016/09/27/business/dealbook/wells-fargo-workers-claim-retaliation-for-playing-by-the-rules.html?ref=todayspaper


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